They need a 10-star category for Bobbie Herteman!
I was in charge of settling my mother's estate and we had 4 properties to sell, all within about 4 months. As a retired real estate broker myself, I am keenly aware of the demands and responsibilities of the job, and what makes a good real estate professional. Bobbie far exceeds anyone in my real estate experience, professional or personal. She is smart and caring, and the hardest worker I know. She demonstrates an incredible business ethic, fierce attention to detail, and an instinctive knack for timing and strategy, and how to approach and deal with difficult people. She has a solid stable of resources, from inspectors to escrow people to trades people, and you can tell they respect her. She will tackle any issue with confidence, and master it; the word "can't" simply isn't in her vocabulary. She is unflappable, and completely detached from self-interest. There is no one I could recommend more highly!
- Dee Vogel, Santa Cruz
Take the most glowing review you’ve ever heard and add a little more, that’s Bobbie for you. She has a clear passion for what she does, will not compromise in the way she works, and makes everyone feel like they’re the only one. Her knowledge of the area as a lifetime resident is clear, and there appears to be no question that can leave her stumped.
I was placed in the very difficult situation of selling a family home in the area while I was out of town, but Bobbie was able to handle every aspect of preparation through sale for me while keeping me informed ‘just enough’ that I never had to call and ask any questions but I also never felt overwhelmed.
- Paul P., Corralitos, CA
We were very fortunate to have Bobbie Herteman in our corner when we purchased our first home last summer. She went above and beyond: explaining every detail of the process, pulling county records, and helped us negotiate a fair purchase price. Bobbie is a true gem. She is kind and genuinely cares about her clients. I wouldn't buy or sell using any other agent.
~ Sonia & Dave Phillips, Scotts Valley, CA
I am writing this letter as a referral or recommendation for Ms. Bobbie Herteman. She has been my real estate agent for several years now and she has been assisting me constantly as far as my property questions are concerned. Due to the level of excellence that she has portrayed all through, I have recommended her to many of my business and personal contacts and have not received any negative feedback.
Bobbie is a pleasure to work with since she is an active listener. She takes her time understanding the needs of her clients, as well as the needs of their families, and caters her plans accordingly. As an individual, Bobbie is polite, inquisitive and proactive. She has always been a great support during negotiations and accomplishes everything with a noticeable degree of integrity and competency that is difficult to find these days.
I recommend Bobbie to any one who needs a realtor – this coming from a client’s point of view – as I find it hard to imagine someone else doing a better job than her. I wish her luck for all her future projects.
Buying a home for my daughter while living in upstate New York was simply not working out with another realtor. After several months, I finally convinced Lori to change. How lucky we were to get you, Bobbie! I really don't think we would have gotten this lovely house without you. You brought such good energy to the process of finding the right home and helping both me and Lori over the twists and turns of finalizing the process once our bid was accepted. I particularly appreciated your repeated advice of our rights as buyers and let's face it: We both needed some hand-holding from time to time. You were always available and responsive.
~Most appreciatively, Bobbi Katz
Sean, Emmet and I have been in our new home for nearly eight months now, and hardly a week goes by when we don’t mention what a fantastic job you did in helping us purchase our townhouse. In working with you for a full year, you saw us completely re-evaluate where we wanted to buy and how much we wanted to spend, and every time we considered a new version of what our future home might be, you were there with hot-off-the-presses research. I’ve never worked with anyone in any industry who was as responsive as you were to our every thought and query.
You even sleuthed out an amazing mortgage option for us. Even though I had taught for five years in a public school, I had no idea that as a teacher I might be eligible for a CalSTRS mortgage that would lock in a low, fixed interest rate for the life of the loan, and require a much smaller down payment than the mortgages we were considering. You gave us the information about an upcoming CalSTRS mortgage seminar, and after attending, we realized that it was going to make purchasing a home in Santa Cruz much more affordable for our family.
When it came time to iron out the details after the sellers accepted our offer on the townhouse, you were extraordinary. There were times when I was ready to throw up my hands in frustration over what seemed like countless niggling details, but you calmly and quite capably guided us through the process; there is no doubt in my mind that ultimately the purchase would have fallen through if it weren’t for your Herculean efforts.
Thanks for everything, Bobbie: for working so hard to make the purchase of our home possible; for always being ready with just the information we needed; for being so kind to my three-year-old son; and most of all, for being the consummate professional. We feel very fortunate to have worked with you.
~ Sherri Helvie, Ph.D., Sean Carroll, Emmet Carroll-Helvie
You are the best! We want to thank you for all your kindness and generous help when it was time to sell our dear Mother's mobile home. It was an emotional time as we realized that mom was entering another stage in her long life of 86 years. She was right to choose you for this important sale and we were so lucky to have been able to work with you.
You demonstrated an eagerness to please us and guide us through this whole process. Your professional attitude was quite evident at all times, yet it was your kind and caring ways that will always be remembered by us.
Thank you for making your generous donation to the Second Harvest Food Bank in Mom's name. This is yet another example of your wonderful spirit.
We know that you will have a successful career and we wish you every happiness in life. Thank you for your kindness.
~ Sincerely, Joan and John Tramel, San Jose, CA
Susan and I would like to thank you so much for all the work and time you put in to sell our house. From the painters to the clean-up people, to the company that staged our house, you hired only the best. In a buyers market you sold our house in four days and at full price. You stayed on top of the escrow process and kept us up to date even though we were living 1800 miles away. We have no problem recommending you! You did a great job for us.
~Ed & Susan Dunegan
We have nothing but great things to say about working with Bobbie as we looked for, found, and bought our first home. Bobbie is approchable, personable and extremely easy to work with. She is also incredibly knowledgeable and had a way of explaining things we as first time home buyers could easily understand. We felt comfortable and protected with Bobbie on our side during negotiations, and knew that she continuously had our best interests at heart. We give Bobbie our highest recommendations!
~ Travis & Bonnie Niesen, Scotts Valley, CA
Words cannot convey how elated I am that you have so efficiently and promptly sold my townhouse. "Every so often I meet someone who is truly outstanding in their profession and who really cares about what they are doing. Bobbie Herteman, you are such a person".
I could not have asked for a more dedicated agent. Your tireless efforts and knowledge of the housing market brought me a higher price than expected.
During my 20 years of travel and serving in the military, I have purchased and sold many homes. I can state unequivocally Bobbie, that you're one of the finest agents with whom I have had the pleasure to do business with. You possess a keen business acumen, a commitment to service, and a complete knowledge of the market and its values. The most difficult and stressful thing I endured in selling my home was boxing up my possessions.
Thank you for working your magic with your digital camera and all the other efforts you made to make my home show as well as it could. You have a great eye!
Also, thank you for being so professional and helpful. I really appreciate all of your support and help with the countless details involved in making this deal happen.
I would be remiss if I didn't take time to praise your very professional attitude and demeanor in the handling of the sale. Your attention in keeping me apprised and giving me adequate notice when showing the property, and keeping me abreast of your progress every step of the way, resulted in a very efficient and timely closing. If I were to rate you, it would be "Excellent" across the board.
My deepest appreciation.
~Joseph W. Kleinsmith
US Army Retired
Santa Cruz, CA
Bobbie Herteman was my real estate agent when I sold my condo. One of the first things that impressed me about Bobbie were the positive comments I received (completely unsolicited) from other people in her profession when I mentioned Bobbie was my agent. People spoke so highly of her. These positive comments mentioned Bobbie's professionalism and friendliness. That was my experience, too.
Bobbie expressed her enthusiasm to help me from day one, and she was well prepared from the beginning. She helped me sell my condo quicker than I could have imagined, at a price higher than I had thought. We had multiple offers the first week, and the whole transaction could not have had a better outcome.
Bobbie was always gracious, friendly, professional, on top of the countless details, and I was especially impressed by how experienced she was in handling the numerous documents, signature pages, and how well she explained everything. Bobbie's experience and grace came through at every step of the way. Working with Bobbie Herteman produced a wonderful and timely result that could not have turned out better.
~Jean Wolff, Capitola, CA